This privacy notice explains how Sparkle Haven processes personal data in connection with its website and cleaning service enquiries. It applies to users who contact the business, request quotations, arrange access or scheduling, or otherwise interact with the site.
We process personal data to respond to enquiries, prepare cleaning plans and quotes, confirm access and schedules, administer recurring or periodic services, maintain website security, and support technical delivery. Data may also be used to keep business records and to meet legal or regulatory obligations that apply to the operation of the website and services.
Data may be shared with service providers that support website hosting, technical delivery, communications handling, and related administrative functions. Any such recipient is expected to process the data only for the relevant operational purpose and under appropriate confidentiality obligations.
Personal data may be disclosed where required by law, court order, or lawful request from a public authority. Disclosure may also occur where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and business records.
We may collect name, email address, phone number if provided, inquiry message, property and service scope details, and access or schedule preferences when you submit an enquiry, request a quote, arrange access, or manage recurring cleaning services. We also process limited technical data such as server request metadata and browser or device information for security and delivery purposes.
Data is collected through contact forms, email, phone calls, site assessments, and other communications used to arrange or manage cleaning services. Technical data is generated automatically when the website is accessed and used.
Essential cookies support site operation and basic functionality. Preference cookies record privacy choices so they can be applied on later visits. No confirmed use of analytics or marketing cookies is stated in this policy.
Only essential cookies and cookies used to remember privacy preferences are confirmed for this website. Browser settings may be used to block or delete cookies, although essential functions may be affected if they are disabled.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, restriction of processing, or objection to certain processing activities. Where a request cannot be fully granted, the response will explain the relevant limitation.
Rights requests should identify the data or interaction concerned and provide enough detail for review. If additional information is needed to verify the request, it may be requested before a substantive response is issued.
Personal data is kept only for as long as necessary for enquiry handling, service administration, security, legal compliance, and related business records. When data is no longer required, it is deleted or anonymised according to the applicable retention practice and system limitations.
When this policy is updated, the revised version will apply from the stated effective date. Material changes may be highlighted through the website or other appropriate communication channels where practical.
Use the listed contact channels for questions about this notice or the handling of personal data.
